Returns & Exchanges

At The Carpenter And Sons, we take pride in our handcrafted quality; if your home furnishings don't meet your expectations, you can return them within 30 days of delivery. Please ensure all items are in their original condition and packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to select the items you wish to return and receive a Return Authorization number.

• 2.
  Prepare the Package

  Carefully pack your items in their original boxes with all protective padding to prevent damage during transit.

• 3.
  Ship It Back

  Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our master craftsmen inspect the returned item, we will process your refund to your original payment method within 5-7 business days.